Hi, - uninstall the software here: Control Panel\All Control Panel Items\Programs and Features, - please delete all folders/files related to e-on software (look into ProgramData (it is a hidden folder) and Program Files), - reboot your pc, - copy the *.exe file locally (on Desktop for example) - run the software as Administrator (right click on it and choose Run as Administrator) I hope this help regards Mara
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